Call us for courier enquiry
Experience trusted, efficient, and affordable courier services for submitting your documents to IRCC's Case Processing Centre in Ottawa (CPC-Ottawa).
Secure, fast, and reliable — from your door to IRCC and back.
Your important documents are handled with the utmost care and security throughout the entire process.
Express service ensures your documents reach CPC-Ottawa quickly and return to you without delay.
Convenient pickup and delivery right at your doorstep, eliminating the need for you to travel.
If you have received a Passport Request (PPR) for Temporary Resident Visa (TRV) stamping and wish to submit your passport to the IRCC Case Processing Centre in Ottawa, you can use our secure courier service to send and receive your documents.
Temporary Resident Visa Section
Case Processing Centre – Ottawa
365 Laurier Avenue West
Ottawa, Ontario
K1A 1L1
Follow these simple steps to ensure your documents are processed correctly and efficiently.
Fill out the form carefully. You'll need to:
Enter your pickup and return address details
Include the following documents:
Original Passport
Printed copy of your IRCC Passport Request (PPR) letter
Printed confirmation of your Courier Request Form submission
Any additional documents required by IRCC
Important: You must arrange one return envelope in advance.
At the time of pickup, one envelope will be provided for your package to IRCC.
The second envelope (for return) should be ready and included inside your package so IRCC can send your passport back.
Ensure all documents and the return envelope are securely packed to prevent damage or loss.
Choose one of the following options:
Pickup from Your Location
Our partner courier will collect the package from the address you provide.
Drop-off at Your Location
After processing, your passport will be collected from CPC Ottawa and delivered to the same address you provided.
Please ensure the return address is correct and accessible.
You'll receive an email with tracking details once your package is shipped. Use the link provided to:
Track Delivery to IRCC
Monitor your package as it makes its way to the Case Processing Centre in Ottawa.
Monitor Return Shipment
Track your passport and documents as they make their way back to you after processing.
We offer a premium service designed to make your document submission process as smooth as possible.
Purolator is one of Canada's most reliable courier services, known for safe and timely delivery.
Full real-time tracking from pickup to return, so you're always in the loop.
We use express service with priority processing to ensure faster turnaround times.
No trips needed! Our courier comes to your door for both pickup and delivery.
Your documents are packed securely and handled with care throughout the process.
Our team is available to assist you with any concerns or questions at every step.
Please review these important points before using our service.
Do not send your passport unless you've received a valid Passport Request (PPR) letter from IRCC.
Double-check all entered information — including your name, UCI number, and address.
Incomplete or incorrect submissions may lead to processing delays.
We are not responsible for any delays caused by IRCC or courier partners after dispatch.